Who we are

James Roach - Managing Director

As Managing Director of Conclusio Limited, he has led a number of national transformation programmes, launched several national reports and has brokered and led partnership initiatives across NHS and the Pharmaceutical Industry.
James is experienced as an NHS Director who, over the last 10 years, has led systems through operational transformation, delivering innovative programmes of health and social care in a range of settings and roles.
He is passionate about clinical innovation and developing impactful relationships across the health, care pharmacy and patient interface and across the wider health and social care supply chain.

Mike Proctor - Non-Executive Chair

Mike has 45 years of experience gained within the NHS, half of which were spent in senior executive roles that included chief nurse, chief operating officer, deputy chief executive and chief executive.  Mike retired from his substantive NHS role as chief executive of York Foundation Trust 11 months ago and joins Conclusio from his most recent role as interim chief operating officer at North Cumbria Trust.
Among Mike’s responsibilities will be sustaining Conclusio’s business ethos of working as an integrator, which has seen it bring partners together where innovation, transformation and collaboration can flourish.

Caroline Howden - Client Delivery Lead 

Caroline has over 20 years experience working across the public and private sectors in programme and project management; client relationship management and partnership working.  Caroline has also provided programme leadership to integrated care systems in West Essex and Newham,  provided consultancy support in adult social care delivering substantial savings and helped design integrated commissioning approaches.  

Andrew Lane MRPharmS - Clinical Director and heads the clinical leadership team

 Andrew has wide experience owning and operating Community Pharmacies across England. He was immediate past President of the European Pharmacist Forum.  He is also Chair NPA Policy and Practice, NPA Nominee on PSNC Committee and NPA Chair. 

Jeremy Hooper - Health Economics and Intelligence Consultant

Jeremy has a degree in Statistics and a Masters in Corporate Administration, He has been a Graduate and Associate member of the Institute of Chartered Secretaries and Administrators for over 15 years.

Jeremy has worked on the analysis of large and complex data sets in the Defence and Health Sectors for over 25 years. As part of this he has built predictive models for understanding the cost of ownership of large systems of systems as part of defence procurement. He has also built demand models to support NHS contract negotiations. He has recently built a demand model for Adult Social Care for a Local Authority in the South West of England. 

Jeremy has supported evaluation and performance reporting helping a number of Public Sector organisation understand their performance and how that can be used to improve outcomes for the organisation and patients.

Johnny Skillicorn-Aston - Communications and Engagement Consultant

Johnny has a quarter of a century of experience in developing and delivering communication strategies for the public and private sectors and for civil society organisations.

 He has supported large-scale transformation projects within the NHS, working with both health providers and commissioners, designing communication plans and campaigns to drive effective relationship management within health and social care systems. He has influenced, developed and delivered public consultation methodologies within NHS primary care, pharmacy, integrated care systems and urgent care.

Johnny has authored public campaigns to create awareness among a range of public groups and elicit support for social and policy change. He has delivered corporate communications and provided crisis management support and guidance within the financial services sector, criminal justice and local government.

Amit Patel - Primary Care Partnership Consultant
Amit  is an experienced CEO with a history of working in the not-for-profit sector. His experience in senior management roles has been gained within health services, primary care and professional development.  Amit led the setting up of the first London federation of community pharmacies.